Deposit and full payment? Terms and conditions?

requires a deposit of about 30 % of the total cost before the trip, you can transfer this amount to our company bank account or you can authorize our local bank here to charge on your credit card, we will notify you as soon as the payment arrive to our bank account and inform you […]

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Do I pay a change fee?

In most cases, early changes will not result in a fee, but each travel supplier or service provider will have different contract terms with us. Please inquire directly for the change or cancellation policy for any particular tour If we charge you a fee, in all cases, it is to pay back to hotels and […]

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What do you mean by a ‘Private Tour’?

Private tours are taken by one or more passengers (all in the same party) on the date of their choice, subject to schedules and availability. Private tours offer the following benefits: – Travel at your own pace Private tours are very flexible, allowing you to start your sightseeing excursions whenever you choose and set your […]

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Does greendiscoveryindochina.com offer group tours or just private tours? So group size will be normally small?

We are an expert in designing custom, private tours for individuals, small groups of friends, families, schools, businesses, etc. they are all private tours just for you or your own group. Therefore, its just you and your guide (where applicable). However, we do have some Join-In Group tours, like Halong cruising & kayaking. Sometimes this […]

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What does a “Vietnam Package Tour” mean?

Package tours or all-inclusive tours are pre-designed and pre-arranged for you to holiday with ease. Not only will you travel hassle-free with these package tours, you will save time dealing with details before and during your trip. They have also been designed to save you money for your next holiday. Our package tours normally include: […]

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What are set tours and custom tours Vietnam?

Set tour is more like a readymade tour or package tour, where you just book and get the instant confirmation. However, if you wish to tailor it to suite your travel needs please talk to one of our travel consultants, in this case, is making a custom tour for you. Tip: Look at the sample […]

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What training has the leader / guide received?

Every leader and guide at has graduated from the Tourism Faculty, Hanoi Open University. They have experience in the Hospitality Industry and University level guiding skills. The average work experience (as guides) of our guides is three years. Further the team is constantly updating and improving on our skills by getting involved in extra courses, […]

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Does the leader / guides speak English, if so to what level?

All guides speak fluent English and have excellent knowledge of areas we will visit. The leaders also have great English. The porters may not have English skills, but there is no one who would possibly have as much knowledge about the areas we are traveling; this is one of the reasons why we use them. […]

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Tour Guides and Staff

How many leaders / guides / porters will be employed for each phase of the expedition? Is there a sufficient number of trained and experienced staff for the group to split (e.g. if one or more clients are unable to continue on the climb)? Does the leader / guides speak English, if so to what […]

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