will provide tents, cooking equipment and any other necessities need for sleep and cooking for our hiking trip. Please check with our tour operator to get a specific list of what is supplied and what you have to bring with you on your trip to Vietnam.
Read More...Disable people traveling with wheel chair?
For people with wheelchairs, we will need some very special care, especially with transportation, as well as at some sites with tough grounds. Normally a private transport is arranged and a porter at some sites is needed. Please contact our consultants to have had some experience in these cases
Read More...What if we have small children traveling with us?
For shared rooms with their parents, normally a child under 5 years old is free of charge. If an extra bed for your child is needed it would result in some additional costs. We recommend you to arrange a private tour just for your family, thus giving you and your family more room and comfort […]
Read More...What do you mean by “homestay” and “camping”?
Homestay is an overnight in the home of one of the local ethnic minorities. They have been set up in a way that the community benefits from the added tourism income and not just a single entity. There are not many tours that we do that involve camping. We now use camping in Fansipan, Bach […]
Read More...What kind of hotels do you recommend?
This really depends on your budget for your vacations in Vietnam. It is nice to be at the 4 to 5 stars hotels where standards are up to an international level, but please note that these are often fully booked. There is currently not enough rooms in the 4 – 5 star hotels estimated for […]
Read More...Is that easy to take a taxi? How far is from airports into town?
Yes, taxis are everywhere outside the airport but be careful with the meter-taxi. We would recommend that you get to welcome you at the airport and drive you straight to your pre-arranged hotel, rather than being driven around the town in a taxi. Noi Bai Airport, Hanoi: is 40 km from Hanoi taking about 45 […]
Read More...Who will meet us at the airport? What procedure should we do when we arrive?
As pre-planned with you, a local guide will meet and greet you at the airport with your driver. As soon as you get out of the airport, you will see a sign with your name or our logo “Green Discovery Indochina Travel”. Airport procedure is the same everywhere and you will have to go though […]
Read More...How does the payment work and what are the cancellation fees?
At as soon as you agree on your booking with us, you are required to make a deposit, normally 30% of the total tour cost. This can be via bank transfer; credit card authorized form or direct payment in cash. Tip: We suggest you to send credit card details by fax since this is more […]
Read More...Do I pay a change fee?
In most cases, early changes will not result in a fee, but each travel supplier or service provider will have different contract terms with us. Please inquire directly for the change or cancellation policy for any particular tour If we charge you a fee, in all cases, it is to pay back to hotels and […]
Read More...What to do if I need to change my booking or booking details?
We suggest you contact us immediately if you decide to change your booking details. You can send us an email with your name, your booking code and all other information you would like to let us know. We will try our best to accommodate your change or request.
Read More...What are differences on tour prices between Standard, Superior, Deluxe?
The two main differences are the hotel classes and type of boats / junks in Halong Bay. Everything else will be at great international quality. For hotels: – Standard means a tour is priced with lower priced room at a hotel, normally with economy class or 2 star hotels. Please do not expect too much […]
Read More...What do you mean by a ‘Private Tour’?
Private tours are taken by one or more passengers (all in the same party) on the date of their choice, subject to schedules and availability. Private tours offer the following benefits: – Travel at your own pace Private tours are very flexible, allowing you to start your sightseeing excursions whenever you choose and set your […]
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