All of our vehicles used will have seat belts for you. Though seat belts are not compulsory in Vietnam, we suggest you use them for your safety. Tip: Public transportation like local buses or trains might not have seat belts on their seats
Read More...Is that easy to take a taxi? How far is from airports into town?
Yes, taxis are everywhere outside the airport but be careful with the meter-taxi. We would recommend that you get to welcome you at the airport and drive you straight to your pre-arranged hotel, rather than being driven around the town in a taxi. Noi Bai Airport, Hanoi: is 40 km from Hanoi taking about 45 […]
Read More...Who will meet us at the airport? What procedure should we do when we arrive?
As pre-planned with you, a local guide will meet and greet you at the airport with your driver. As soon as you get out of the airport, you will see a sign with your name or our logo “Green Discovery Indochina Travel”. Airport procedure is the same everywhere and you will have to go though […]
Read More...Deposit and full payment? Terms and conditions?
requires a deposit of about 30 % of the total cost before the trip, you can transfer this amount to our company bank account or you can authorize our local bank here to charge on your credit card, we will notify you as soon as the payment arrive to our bank account and inform you […]
Read More...How does the payment work and what are the cancellation fees?
At as soon as you agree on your booking with us, you are required to make a deposit, normally 30% of the total tour cost. This can be via bank transfer; credit card authorized form or direct payment in cash. Tip: We suggest you to send credit card details by fax since this is more […]
Read More...Do I pay a change fee?
In most cases, early changes will not result in a fee, but each travel supplier or service provider will have different contract terms with us. Please inquire directly for the change or cancellation policy for any particular tour If we charge you a fee, in all cases, it is to pay back to hotels and […]
Read More...What to do if I need to change my booking or booking details?
We suggest you contact us immediately if you decide to change your booking details. You can send us an email with your name, your booking code and all other information you would like to let us know. We will try our best to accommodate your change or request.
Read More...What are differences on tour prices between Standard, Superior, Deluxe?
The two main differences are the hotel classes and type of boats / junks in Halong Bay. Everything else will be at great international quality. For hotels: – Standard means a tour is priced with lower priced room at a hotel, normally with economy class or 2 star hotels. Please do not expect too much […]
Read More...What do you mean by a ‘Private Tour’?
Private tours are taken by one or more passengers (all in the same party) on the date of their choice, subject to schedules and availability. Private tours offer the following benefits: – Travel at your own pace Private tours are very flexible, allowing you to start your sightseeing excursions whenever you choose and set your […]
Read More...Please explain what you mean by NET on your tour price?
Net price is the selling price. It is the right amount that you have to pay to Green Discovery Indochina Travel There will be no commissions added to, nor discounts taken from this price. If you pay by credit card or traveler’s cheque, there will be a surcharge on this net price. Tip: Pay us […]
Read More...Are meals inclusive in our tour programs? What does “(B,L,D)” mean?
We offer meals on our trips and tour packages for you to holiday with ease. Although, at some sites, we leave it open to flexibility, at these times we will let you find your own restaurants or places to eat. We will also give you a list of recommendations. B stands for breakfast, L is […]
Read More...Does greendiscoveryindochina.com offer group tours or just private tours? So group size will be normally small?
We are an expert in designing custom, private tours for individuals, small groups of friends, families, schools, businesses, etc. they are all private tours just for you or your own group. Therefore, its just you and your guide (where applicable). However, we do have some Join-In Group tours, like Halong cruising & kayaking. Sometimes this […]
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